Frequently Asked Questions
These are some common questions about our company.
Depending on the area, from 3 to 5 days.
Office hours are from 9 am to 6 pm, Monday to Friday. Saturdays until noon. If your message arrives outside of these hours, it will be responded to the next day. We do not work on Sundays.
All products come with a 7-day return policy. Items must be in their original condition, unused, and must include photographic evidence of the issue. You can review the return policy section..
Yes, we offer special prices for bulk purchases. Although we have low inventory, it is to maintain exclusivity..
For now, we are an online store, but we occasionally participate in fairs or temporary sales points. Follow us so you don't miss anything!
Yes, we ship nationwide and to the US. For international shipments to other locations, please consult with us before making your purchase..
In the case of shipments to the US, the customer's Tax ID is required.